The Bartender is responsible for providing prompt and courteous service to all bar guests, including taking orders, suggestive selling, preparing and serving beverages, and clearing tables. The Bartender must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.

• Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.
• Be thoroughly familiar with all menu cocktails and wine list to assist guests and answer questions accurately.
• Complete bar requisitions.
• Ensure lounge/bar area is always clean and in order, including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor.
• Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies.
• Clean and stock glassware.
• Cut and stock garnishes.
• Ensure sequence of service is followed for all guests.
• Greet guests, take beverage orders, and suggestive sell.
• Prepare drinks to recipe standard.
• Serve beverages, including coffee, tea, cocktails, and wine.
• Accommodate guests’ special requests whenever possible.
• Maintain tables by clearing finished plates, glassware, silverware, trash, and other items.
• Perform last call.
• Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers.
• Set up and empty trash and recycling.
• Follow all food safety, sanitation, and alcohol service laws and regulations.
• Ensure a healthy and safe work environment for co-workers and guests.
• Resolve guest complaints using property procedures.
• Participate in pre-shift meetings on each shift.
• Always smile and offer a warm greeting to all.
• Know, understand, and practice the mission, values, mottos, culture, and spirit that make Carver Road Hospitality unique.
• Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.
• Communicate with supervisors and managers to ensure that assigned duties are completed to standard.
• Present a professional image to employees, guests, clients, owners, and investors.
• Review and develop guest history records to enhance personalized service for repeat guests.
• Maintain confidentiality of guest, employee, and company information.

This job description reflects the position’s essential functions; it does not encompass all the tasks that may be assigned.

Experience, Education, & Certifications

• 4 years working as a Bartender in a high volume, fine dining restaurant.
• Current Massachusetts Alcohol Server Training.

Skills

• Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing.
• Ability to effectively deal with internal and external customers and staff, some of whom will require elevated levels of patience, tact, and diplomacy.

Physical Demands

• Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds/25 kilograms.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

Additional Requirements

• Ability to work evenings, weekends, and holidays, as needed.

As an important member of our team, you’ll be eligible for:

• Health, Dental, and Vision insurance
• Competitive Pay - highly motivated Bartenders earn upwards of $1,000 - $1,500 weekly.
• Wages are based on the expected average earnings of regular hourly rate plus tips for a full-time employee.

The employee is expected to adhere to all company policies and to function as a role model. This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes to the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.